Most machines in your company's machine shop are run by computer programming, or CNC. While this usually makes your machines more efficient and precise, it does present some problems with continued functionality and software. If you are not the technical type, you may find that you need extra technical help, either hired from within or hired from outside your company. Here are a few approaches to hiring the machine shop technicians you need who will find and explain the machines' problems in a non-technical way.
Screening for Technican Skills from Within
When your company spans more than one province, you (or your assistant) can search through personal work skills profiles to find someone who can be promoted to an area of the company where their skills can be of maximum benefit. Sometimes, employees who are hired at entry level are actually over-qualified or there are no jobs available to fit their skill set, but they have the right skills needed for machine repair. You can also put in a special request with your HR department to find employees within the vast reaches of your company to fit your needs. Then these employees can visit the machinery that seems to be having the most trouble and explain to you why there is a problem and how to fix it.
Hiring Machine Shop Repair Technicians from Outside
If your employable and promotable pool of employees with enough technical knowledge and repair skills are very limited, you can hire a temporary service technician from outside the company. There are two ways to do this:
You may even want to hire a "think tank" of experts who you can consult with individually to see if there is a general consensus about an issue or if there is more than one train of thought on how you can get your machinery and computerization up to date and functioning optimally. With most of the aspects of machine shop equipment and CNC, it is always better to have a second (or third or fourth) opinion on the matter before having anyone do the repairs.